Agents that do real work in Copilot Studio: topics and triggers, connecting them to live systems, and testing them before anyone else does.
Makers and consultants building agents for the business. The natural next step after the Copilot Studio courses.
Level: Intermediate · Official credential: Designing and Building Integrated AI Agent Solutions in Copilot Studio
Straight to the official sources — no sign-up, no reselling
The builder's exam for Copilot Studio. It starts with planning and configuring an agent, then spends its largest share on the part that separates a demo from a tool — wiring an agent into real systems with knowledge, tools and workflows, and getting several agents to cooperate. The closing fifth is testing, publishing and managing them, which is exactly where most first agents come apart.
Assumed knowledge: Comfortable in Microsoft 365 and Power Platform. No Copilot Studio experience assumed.
Why people in this role end up sitting AB-620
5 hands-on labs
Five labs that build one agent up in stages, plus an environment setup. Design and configure it, add workflows, integrate knowledge and tools, extend it into a multi-agent solution, then evaluate, publish and manage it.
Everything a partner needs to put this course in front of the right customer. Lift any of it straight into a proposal.
“Copilot Studio is already in their licence. This is the course that turns it from a chatbot into something that does the work.”
Who signs: Head of Power Platform or the automation lead; sometimes the business unit that owns the process being automated.
Who attends: Power Platform makers, app makers, and developers extending Copilot. Low-code people, not necessarily developers.
And a straight answer for each
They will pick up topics in an afternoon. Tools, connectors, multi-agent design and evaluation are where self-taught makers stall, and those are three fifths of this exam.
It is not going to settle. The skills that carry over regardless — grounding, tools, evaluation — are the ones this course is built on.
The five labs are the course: build an agent, connect it, break it, publish it. Watching somebody else do that does not transfer.
That is the first lab. The value is in the four that follow it.
We deliver the official Microsoft course for AB-620 — in person or virtual, public or in-company. Real demos, real stories, and the whiteboards to take home.
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